How To Customize Your Contact Poster on iPhone for a Personalized Look

How I Finally Managed to Customize My Contact Poster on iPhone with iOS 17

Honestly, when I first tried to set up my contact poster, I felt like I was digging through a maze of menus that didn’t always make sense. Apple’s iOS 17 introduced this cool Contact Posters feature—where you can create a personalized photo, Memoji, or style that pops up whenever you call or message someone—but in practice, finding and setting it up isn’t exactly a breeze. At least, it wasn’t for me at first.

Here’s what I learned along the way, hoping it helps if you’re stuck too. Spoiler: it took me quite a few tries, some software updates, and a little patience to get this all working smoothly.

First Things First: Is Your iPhone Running iOS 17+?

The first hurdle was making sure my phone was actually running iOS 17. Everything related to Contact Posters depends on this version or newer. I checked under Settings > General > Software Update. If you see an update available, don’t skip it—hit Download and Install. Apple tends to hide some newer features behind these updates, and I’ve learned the hard way that if you’re still on iOS 16 or earlier, you won’t see the setup options. Updating was a hassle on my older device, but it’s necessary if you want this feature.

Sign Into Your Apple ID & Make Sure Your Contact Card Is Complete

Next, you’ve got to be signed into your Apple ID—check in Settings > [Your Name]. Without that, the Contact Poster won’t activate properly. Also, take a look at your My Card in the Contacts app—Contacts > My Card. If your name, phone number, or email are incomplete or missing, the poster system acts funny. I had to fill in everything correctly because otherwise, none of the photo or style options would appear. Double-check those details—it’s a small step but key.

Starting from Messages or Contacts—What Worked for Me

You can set your poster either from within a message thread or directly from the Contacts app. I honestly prefer starting from Messages because it’s quicker; just open any chat, tap the contact’s name at the top, then hit Edit. Sometimes, I had to tap the three-dot menu or “More” if things felt unresponsive. Apple’s UI can be inconsistent—sometimes the options only appear after force quitting the app or restarting the phone. This was annoying, but worth it once I finally saw the Name and Photo menu.

Then, you tap Add Photo or tap the existing photo to change it. Be prepared to do some fiddling—photos, Memoji, or even just a simple background color. The interface isn’t the most intuitive, so expect to tap around a bit before everything lines up. I found that cropping into a circle thumbnail is exactly what shows in calls, so I aimed for square or circular images.

Creating and Customizing Your Poster

In the Add Poster or Edit Poster screen, you get a bunch of options for styling. You can pick a photo, Memoji, or background color, and add overlays. The fun part is personalizing with fonts, text, and overlays—they have style options, but honestly, it’s not super clear what it’s going to look like until you swipe through a few. I spent a little time experimenting—changing fonts, colors, and overlays—until I got something that felt right. Just a heads up, sometimes the preview is a bit misleading or laggy, so trust your eye more than the preview.

Adjusting Style & Text—Few Tips From My Experience

Once you choose a style, you can tweak font type, size, and background coloring. I found the sliders and color pickers are a bit awkward—they sometimes don’t update immediately, which makes guessing a shade or size tricky. Play around, test a few options, and keep checking how it looks in the actual call or message preview. The font options give a range from playful to professional, and the background colors mostly look better in different lighting than in the editor, so test a few shades—lighter or darker in real life.

Sharing & Managing Your Contact Poster

When you’re happy, hit Continue. Here’s where I got a little confused—there’s a toggle called Share Automatically. If you turn this on, your poster shows up automatically whenever you call or message that contact, without having to send or select it every time. Keep in mind, this toggle is found under Contacts > Edit Contact. The default is off, which means you need to approve sharing each time. For most people, turning on auto-share is what makes it seamless, but be mindful—it’s personal stuff, after all.

Final Checks & Tips for a Smooth Setup

When everything’s saved, it’s worth flipping through the different styles and making sure your poster actually appears during calls or messages. If it’s not showing immediately, try restarting your iPhone or reopening the Contacts app. Sometimes, the new poster doesn’t show until a reboot or app relaunch. Also, if you make changes later, just re-enter that contact’s details and re-edit the poster—it’s pretty straightforward once you get the hang of where everything is.

Oh, and one thing I learned the hard way—if you change your poster, or decide to delete it, there’s no super obvious “delete” button. Just go back into the editor and remove the poster or styles. If things aren’t updating in real-time, a restart helps.

All in all, once I got the hang of where Apple buried some of these controls, it became much easier. Setting up the Contact Poster isn’t as straightforward as it should be—definitely some hidden corners here and there—but it’s worth the effort if you want a bit more personality showing during your calls.

Hope this helped — it took way too long to figure out on my own. Double-check these points before you get started:

  • Your iPhone is updated to iOS 17 or higher
  • You’re signed into your Apple ID
  • Your contact card info is complete and accurate
  • In Messages or Contacts, your poster style is set to your liking
  • Sharing options are turned on if you want your poster to appear automatically

Anyway, hope this saves someone else a weekend. Good luck customizing that contact poster—once you get it right, it’s pretty cool to see it pop up during calls or chats!